FAQ
1. What products does Orto sell?
Orto specializes in small sports equipment, including items for badminton, basketball, table tennis, and training activities. Our product range is suitable for beginners, recreational players, teams, and training facilities.
2. How long does delivery take?
Delivery times depend on your location and the selected shipping method. Orders are usually processed within 1–2 business days, and standard delivery typically takes 3–7 business days.
3. Can I return a product if I am not satisfied?
Yes, you can return unused products within 14 days of receiving your order, provided they are in original condition and packaging. Please review our Return and Refund Policy for full details.
4. What payment methods do you accept?
Orto accepts secure online payments, including credit/debit cards and other payment methods available at checkout. All payments are processed through trusted and secure payment providers.
5. How can I contact customer support?
You can contact our customer support team by email at info@orto.sk . We aim to respond to all inquiries within 24–48 business hours.