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Welcome to Orto. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. General Information

Orto operates an online store offering sports equipment and related products. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a legal guardian

• You are legally capable of entering into binding contracts

3. Products and Availability

All products listed on our website are subject to availability. We make every effort to display product information, descriptions, and prices accurately; however, errors may occur. Orto reserves the right to correct errors and to cancel orders affected by incorrect information.

4. Pricing and Payment

• All prices are displayed in EUR and include applicable taxes unless stated otherwise

• Payment must be completed at checkout using approved payment methods

• Orto uses secure third-party payment providers and does not store payment card details

5. Orders

Once an order is placed, you will receive an order confirmation by email. Orto reserves the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.

6. Shipping and Delivery

• Orders are processed within 1–2 business days

• Delivery times may vary depending on location and shipping method

• Orto is not responsible for delays caused by third-party shipping providers

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. Customers have the right to return eligible products within 14 days of delivery, provided items are unused and in original packaging.

8. Intellectual Property

All content on the Orto website, including text, images, logos, graphics, and design elements, is the intellectual property of Orto and may not be used, copied, or reproduced without prior written permission.

9. User Responsibilities

By using our website, you agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Interfere with website functionality or security

10. Limitation of Liability

Orto shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where liability cannot be excluded under applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Slovakia, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company name: Orto
Email: info@orto.sk